Service Designer with Inclusive Design Expertise
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Ergo: Perfectly ergonomic tools

ERGO - Inclusive product design

Ergo

Enabling users with dexterity disabilities to further enjoy the act of making. 

 
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"The ergo service is really nice because it’s personal – I have a bond with that object, because it fits me and no one else."

– Jess Nwedga

Aims

People with dexterity disabilities can sometimes find it uncomfortable or difficult to use tools like hammers or paintbrushes. Ergo enables anyone to use any tools with ease and comfort.

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Process

The tools chosen represent the different ways that we make and create. The mouse shows the digital format, the paintbrush stands for the fine art approach, the spoon for baking and the hammer for physically building.

The user can log in to the online service to start customising their Ergo tool. Their scanned imprint can be altered using a series of tools that are easy to use with a mouse or a touch screen.

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Outcomes and impact

Personally ergonomic tools reduce strain on the users hands and increase ease of use, making the act of making easier and more enjoyable.

To ensure the grip is accurate, the hand imprint is recorded when using the tool. The user can completely change the shape to fit their needs and grip. The grip is then 3D scanned and customised through the online ergo customisation service and then 3D printed.


KEY PROJECT ACTIVITIES

  • USER RESEARCH

  • rapid prototyping using digital desktop fabrication

  • User journey mapping

Company: Pro bono

Date: February 2016 - April 2016

Project team: Tom Bennett

MY RESPONSIBILITIES: USER RESEARCHER, PROTOTYPE DEVELOPMENT and service designer